Every patient who calls should become money in the bank.

Practices and clinics lose money at the phone, the schedule and the claim. SBK maps how your practice makes money, rebuilds the path from first call to paid claim, and runs it.

Today Leaks at 4 steps
  1. Patient calls $50,000 a month callers who never book
  2. Visit booked Paid hours with no visit empty slots and no-shows
  3. Patient seen
  4. Claim sent One in six, worked twice claims that bounce
  5. Money in Revenue written off balances never collected
48 days to cash
Rebuilt Same steps, one flow 21 days to cash
An example. Medical practices and clinics, from patient calls to money in. Today money leaks at 4 steps and cash takes 48 days. Rebuilt as one flow, cash arrives in 21.
A composite, not a client
From first call to paid claim →

Where to start

Every caller booked, every visit coded and every claim paid the first time.

See the offer →
  1. 01 Process Teardown We take your path from first call to paid claim apart with you, live, and put a dollar figure on the biggest leak. 30 minutes
  2. 02 Process X-Ray Two weeks inside your practice. We map every call, booking, note, claim and balance. You get the leaks in dollars and the three fixes worth the most. Two weeks
  3. 03 The Rebuild One intake for every call, message and referral, with a reply the same hour. Insurance checked at booking, before the patient arrives. And three more. About 90 days per process
  4. 04 SBK Run Phones, systems and devices kept up and secure. A monthly review of bookings, denials and days to cash. Tuning as you add clinicians and locations. Monthly
Typical prices
  • Process Teardown Free
  • Process X-Ray about $3,500
  • The Rebuild about $12,000
  • SBK Run about $165 a person a month

Typical prices. Yours can be lower or higher with your size and how your work runs today, and it is fixed in writing before work starts.

How SBK does it

Map the practice, rebuild the path, and run it so it stays fixed.

  1. Map the business

    We map every step from first call to paid claim and put a dollar figure on each leak.

    Process X-Ray
  2. Rebuild the process

    We rebuild intake, scheduling, claims and collections to run themselves, with AI where it pays.

    The Rebuild
  3. Run it

    We run the phones, systems and security underneath so the gains stay.

    SBK Run
  1. 1. Map the business: see exactly where the money goes. The offer is the Process X-Ray.
  2. 2. Rebuild the process: redesign the work, then build it to run itself. The offer is The Rebuild.
  3. 3. Run it: keep it fixed, secure and running. The offer is SBK Run.
  4. Together the three hold up how your practice makes money.
Map it, rebuild it, run it: what each pillar does for medical practices and clinics.

What a day of downtime costs your practice

From your practice's own Medicare payments.

Open the tool →

Dates that cost money if missed

Dates that apply to organisations like yours.

All deadlines →
  1. Windows, from 14 Oct to 4 Nov.
  2. Windows Server, from 11 Nov to 6 Jan.
  3. Huntress agent OS support, from 11 Nov to 6 Jan.
  4. Today is 14 Oct 2026.
  5. The next date is Next, 10 Nov 2026: Windows end of updates.
Deadlines in the next 15 weeks, with two months before each to prepare.

Projects that fit

Fixed-price IT and security projects. Each runs under SBK Run.

All projects →
  1. Network & Wi-Fi.
  2. Laptops & EDR, which this is about.
  3. Backups, which this is about.
  4. Email & DMARC.
  5. Logins & MFA, which this is about.
  6. Files & access, which this is about.
  7. Staff & training.
  8. A cyber insurer and clients ask about these layers.
Healthcare: the layers insurers, clients and regulators ask about most are Files & access, Logins & MFA, Backups and Laptops & EDR.

See where your patients slip away.

Thirty minutes with David Smith. We take one process apart with you and put a dollar figure on its biggest leak. Free.