Privacy Policy
Last updated: April 7, 2026
SBK Consulting ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://sbkconsultants.com/ and use our services.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and company name when you fill out forms, schedule consultations, or contact us directly.
- Usage Data: Anonymous website usage statistics including pages visited, time spent on pages, referral sources, and general geographic region.
- Chat Interactions: Messages and queries submitted through our AI-powered chat assistant.
- Scheduling Data: Information provided when booking consultations, including preferred dates, times, and meeting topics.
How We Use Your Information
We use collected information to:
- Respond to your inquiries and provide requested services
- Schedule and manage consultations
- Improve our website functionality and user experience
- Send relevant communications about our services (with your consent)
- Analyze website traffic patterns to improve content and navigation
- Comply with legal obligations and protect our rights
Cookies & Tracking
Our website uses minimal tracking. We do not use traditional advertising cookies or third-party tracking pixels. Our analytics solution is privacy-focused and does not use cookies to track individual users across websites.
We may store a local session identifier in your browser to improve your experience with our chat assistant and to remember your preferences during a browsing session.
Third-Party Services
We use the following third-party services:
Umami Analytics
We use Umami for privacy-focused website analytics. Umami does not use cookies, does not collect personal data, and is fully GDPR compliant. All data is anonymized and aggregated. No personal information is shared with third parties through our analytics.
Cal.com
We use Cal.com for scheduling consultations. When you book a meeting, Cal.com processes your name, email address, and scheduling preferences. Cal.com's privacy practices are governed by their own privacy policy.
Google AI (Gemini)
Our AI chat assistant uses Google's Gemini API to process and respond to your questions. Chat messages are sent to Google's servers for processing. We do not store chat transcripts beyond your active session. Google's use of this data is governed by their AI terms of service.
Data Retention
We retain your contact information for as long as necessary to provide our services and maintain our business relationship. Analytics data is retained in anonymized, aggregated form. Chat interactions are not stored beyond your active browsing session. You may request deletion of your personal data at any time by contacting us.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate personal data
- Request deletion of your personal data
- Opt out of marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us using the information below.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
- Email: contact@sbkconsultants.com
- Phone: (718) 407-4169
- Location: New York, NY